CallQ – Stage Management Training Software

Calling a busy show can be difficult. Learning to call can be even tougher.
Your brain needs to be doing a number of things simultaneously; listening to what’s happening on stage, watching the stage or monitor, listening to your operators and reading the prompt book. This doesn’t even include being interrupted side-stage by an actor who has lost their handkerchief.

Recently, I took over 1984 mid-tour, a technically tough show. I spent weeks at home practicing the call and cue lights. I made myself a paper cue light panel and sat with the archival and prompt book calling the cues. Sure, it worked, but what if you could learn the show, or learn how to call, using software that is a calling simulator? Thanks to CallQ, you now can.

Gail Pallin,  stage management teacher and author of Stage Management: The Essential Handbook, together with partner and software developer Iain, have created CallQ – simulation software that teaches the user how to call a show. Prompt-side recently got in contact with Gail to find out more about CallQ and what it can do for Stage Managers.

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Gail and Iain demonstrating the software in Glasgow

Calling a show for the first time can be scary. ‘I can still feel the fear and anxiety of hoping I would get it right,’ Gail recalled of her first call in college. ‘Not disadvantaging the performers and maintaining the integrity of the piece was incredibly stressful.’

Also, training institutions are limited in the number of productions they can produce in a year, meaning that only a few students get the opportunity to learn to call. Gail says CallQ can provide ‘an opportunity that offers every student one equal cueing experience, which can be assessed and ensures parity across the year group.’

CallQ has two versions – CallQ Trainer allows the learner to learn calling on a pre-recorded show, while CallQ Studio allows you to record your own show then run it through the software, meaning you can train someone new to call the show, or for use in remounts.

Gail explains that the software is more beneficial than traditional calling practice (such as me using the archival at home), because you can ‘practice cueing without expensive show conditions. Students can cue over and over in their own time until they feel confident with their technique.’

So, how does CallQ work?

Using a PC or Mac, the program gives instructions on what to do, then gives the caller FOH clearance. ‘Once they have accepted clearance its up to them to start the show by standing by the operators,’ She says. ‘The software plays a film of the show (as a backstage monitor) and reacts to the cue light instructions. The operators acknowledge the standbys via the cue lights and verbally. The play begins and you cue the show according to the prompt copy.

‘If you cue incorrectly (miss a cue, too early, too late) the program will stop, explain your mistake, set you back to the previous stand-by and you can try that sequence again. Once you reach the end of the show successfully, it prints out a show report which details miscues etc.’

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CallQ Trainer screenshot

‘Over 50 professionals and 30 students have trialled this and they all felt nervous when the film begins and plays the audience murmur and shows the tabs and tab warmers (which proves how realistic an experience it is)!’ says Gail.

And where does she see CallQ going in the future? ‘I would love to see every drama school and college using [CallQ] in addition to the standard cueing exercises and production opportunities already offered. It would also be useful for interviewing show callers and would hope that producing companies would give to young graduates joining that company one of their own shows to cue to help build confidence before their first professional show.’

CallQ is still in development and not yet available for purchase. Stay tuned, Prompt-side will let you know when it becomes available.


After training many Stage Managers over the years, I also asked Gail a few questions about learning Stage Management in general, you can find a profile of Gail here.

Gail and Iain are looking for a few more shows to film to add to the software, if you know of any professional production that would be happy to be involved, please contact gail@callq.uk.com

Prompt-side has no affiliations with CallQ other than professional interest.


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In rehearsals – The Lost and Found Orchestra

For the last two weeks, I’ve been in rehearsals for Adelaide Festival’s presentation of The Lost & Found Orchestra. My role is ‘Show Caller’ and I’m part of a stage management team of eight – two from The Lost and Found Orchestra and six from Adelaide Festival. Together we are managing this unique version, which introduces some new elements to the existing show.

For twelve years, the Lost & Found Orchestra have been performing this energetic musical piece, making incredible music with found objects (including garbage bags, tubs of water and even a tricycle). Their Technical and Stage Management Team are slick and know all the minutiae of the show intimately. The difference this time, is that the orchestra are being joined by a volunteer cast of 300 people to play an outdoor event in the centre of Adelaide. These volunteers have been coming in on weekends to learn their parts and they play some unexpected ‘instruments’ – balloons, water pistols, umbrellas, saws and many more.

Our job as the Adelaide Stage Management Team is to coordinate these 300 people and integrate them into the existing show as seamlessly as possible, under the direction of our Joint Artistic Directors on the project – Luke Cresswell (Director of The Lost & Found Orchestra) and Nigel Jamieson from the Adelaide Festival.

The Adelaide cast has been divided into sections and ensembles, and includes a large choir. They are playing their ‘instruments’ in and around the park, on stage and on the towers. Logistically, there is a lot involved in moving 300 people in their groups around the park – into the correct positions at the right time, with the right props and in the right order.

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Managing props in rehearsals

Lost & Found have brought their own operators for lighting and sound, so don’t need a calling stage manager – my role is to call the movements of the sections, ensembles and choir around the park and backstage area. I’ll be communicating with our Stage Manager, who will be on side-stage, and our five Assistant Stage Managers, who will be keeping the sections and ensembles moving to the right place at the right time.

Rehearsals have been exciting, with everyone working together in a big warehouse. There is a large team of people making sure that everyone gets to rehearsals at the right place at the right time and it has been working just as we needed. They are then handed over to the directors and stage management for the day to work through the show musically and physically. The stage management team have been busy notating and keeping track. Any small change can have a large knock-on effect and we need to be thinking ahead to how each movement will work, what the traffic backstage will be like, and where the instruments will need to be set.

On an event like this, the neatness of your paperwork means nothing, but its accuracy means everything. There’s no time to be typing up amazing running sheets and drawing beautiful maps, but you need to know that you can look back at your notes, and know exactly what is going on at any given moment in the show – especially when you are being asked a large number of questions by the cast at any given time.

Getting prepared for these rehearsals has also involved meticulous planning and preparation, with a team of people creating, purchasing and organising the prop-instruments. We’ve needed to be organised in the rehearsal room too, keeping a close eye on which props need to be where, and how to get them there. Setting them up in a place that (hopefully!) won’t get in the way for another movement that we haven’t rehearsed yet. It’s all about thinking ahead and constantly considering the implications of each action.

As we start rehearsing in the park this week, the event as a whole is coming together and we’re starting to really see how it all works. We’re able to start looking at the bigger picture and organise it accordingly. It’s easy to get bogged down in the small details on a show of this scale, but watching all the elements come together as one is where you can see everyone’s tireless work pay off. The true magic will emerge in performance, when the sun is setting behind the stage, and the music is filling the park with the audience immersed in the experience under the stars.

Lost and Found Orchestra is playing in Adelaide, Australia on Saturday and Sunday 3-4 March, 2018 in Elder Park. You can find more information about the event on the Adelaide Festival website.

This post has been published with the permission of the Adelaide Festival, however the opinions are all mine and do not necessarily reflect those of the Adelaide Festival.