CallQ – Stage Management Training Software

Calling a busy show can be difficult. Learning to call can be even tougher.
Your brain needs to be doing a number of things simultaneously; listening to what’s happening on stage, watching the stage or monitor, listening to your operators and reading the prompt book. This doesn’t even include being interrupted side-stage by an actor who has lost their handkerchief.

Recently, I took over 1984 mid-tour, a technically tough show. I spent weeks at home practicing the call and cue lights. I made myself a paper cue light panel and sat with the archival and prompt book calling the cues. Sure, it worked, but what if you could learn the show, or learn how to call, using software that is a calling simulator? Thanks to CallQ, you now can.

Gail Pallin,  stage management teacher and author of Stage Management: The Essential Handbook, together with partner and software developer Iain, have created CallQ – simulation software that teaches the user how to call a show. Prompt-side recently got in contact with Gail to find out more about CallQ and what it can do for Stage Managers.

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Gail and Iain demonstrating the software in Glasgow

Calling a show for the first time can be scary. ‘I can still feel the fear and anxiety of hoping I would get it right,’ Gail recalled of her first call in college. ‘Not disadvantaging the performers and maintaining the integrity of the piece was incredibly stressful.’

Also, training institutions are limited in the number of productions they can produce in a year, meaning that only a few students get the opportunity to learn to call. Gail says CallQ can provide ‘an opportunity that offers every student one equal cueing experience, which can be assessed and ensures parity across the year group.’

CallQ has two versions – CallQ Trainer allows the learner to learn calling on a pre-recorded show, while CallQ Studio allows you to record your own show then run it through the software, meaning you can train someone new to call the show, or for use in remounts.

Gail explains that the software is more beneficial than traditional calling practice (such as me using the archival at home), because you can ‘practice cueing without expensive show conditions. Students can cue over and over in their own time until they feel confident with their technique.’

So, how does CallQ work?

Using a PC or Mac, the program gives instructions on what to do, then gives the caller FOH clearance. ‘Once they have accepted clearance its up to them to start the show by standing by the operators,’ She says. ‘The software plays a film of the show (as a backstage monitor) and reacts to the cue light instructions. The operators acknowledge the standbys via the cue lights and verbally. The play begins and you cue the show according to the prompt copy.

‘If you cue incorrectly (miss a cue, too early, too late) the program will stop, explain your mistake, set you back to the previous stand-by and you can try that sequence again. Once you reach the end of the show successfully, it prints out a show report which details miscues etc.’

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CallQ Trainer screenshot

‘Over 50 professionals and 30 students have trialled this and they all felt nervous when the film begins and plays the audience murmur and shows the tabs and tab warmers (which proves how realistic an experience it is)!’ says Gail.

And where does she see CallQ going in the future? ‘I would love to see every drama school and college using [CallQ] in addition to the standard cueing exercises and production opportunities already offered. It would also be useful for interviewing show callers and would hope that producing companies would give to young graduates joining that company one of their own shows to cue to help build confidence before their first professional show.’

CallQ is still in development and not yet available for purchase. Stay tuned, Prompt-side will let you know when it becomes available.


After training many Stage Managers over the years, I also asked Gail a few questions about learning Stage Management in general, you can find a profile of Gail here.

Gail and Iain are looking for a few more shows to film to add to the software, if you know of any professional production that would be happy to be involved, please contact gail@callq.uk.com

Prompt-side has no affiliations with CallQ other than professional interest.


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One thought on “CallQ – Stage Management Training Software

  1. Pingback: Profile of a Stage Manager – Gail Pallin | The View From Prompt Side

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